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Further Resources




  • Childline – free 24 hour helpline for children and young people. Tel: 0800 1111.
  • Kidscape – run a telephone advice line exclusively for parents and carers giving advice about bullying. Tel: 08451 205 204 (10am-4pm weekdays).
  • Get Connected – free confidential helpline for young people (open 1pm-11pm every day). Tel: 0808 8084994.
  • Samaritans – helpline for those in distress, offering multi-channel support. Tel: 08457 90 90 90. Email: [email protected]. SMS text: 07725 909090.

Useful websites

  • Childnet – a range of resources for primary and secondary schools, for children and young people, for teachers and for parents (
  • StopText bully – a website dedicated to mobile phone bullying, contains advice for young people including how to contact your operator (
  • – one of the first websites set up in this area, for young people, providing advice around preventing and taking action against cyberbullying. A Canadian-based site (
  • Chatdanger – a website that informs about the potential dangers online (including bullying), and advice on how to stay safe while chatting (
  • Anti-Bullying Alliance – the Alliance brings together over 60 organisations into one network with the aim of reducing bullying. Their website has a parents section with links to recommended organisations who can help with bullying issues (
  • Many of the internet service providers, mobile phone companies and social networking sites have useful advice and safety tips for users and parents on their own websites.
  • Please see section I of the ‘Resources’ section in Safe to Learn, the over-arching anti-bullying guidance, for more organisations that can help.

Internet safety resources

  • For more information on policies around ICT in schools, including Acceptable Use Policies (AUPs) for staff and pupils, see
  • The Child Exploitation and Online Protection Centre (CEOP), has produced a set of resources around internet safety for secondary schools called Think U Know, see CEOP also provide resources and training in delivering the Think U Know presentation in schools.
  • Childnet International have a range of resources for primary and secondary schools. The website also has a sample family agreement which can be printed out (see - click on see sample content from Know IT All for Parents).

Good practice guidance

For the providers of internet services:

For UK mobile operators:

UK code of practice for the self-regulation of new forms of content on mobiles, see This code outlines the mobile operators commitment to deal vigorously with malicious communications.